Support
Get help with Pindora Guard
Find help with Pindora Guard, review protection status and safety tools, purchases when offered, and app settings.
Getting started
To review protection status and safety tools, begin with risk profile, scan schedule, preferred times, and protection settings. Review the result against scan cadence, device habits, exposed-risk areas, and completed checks before acting on it.
- Install the latest app version.
- Check your connection for online features.
- Restart the app if a screen does not refresh.
Purchases and subscriptions
If Pindora Guard offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.
- Use Restore Purchases after reinstalling.
- Use your store account for billing changes.
- Contact support if access does not refresh.
Contact support
Include your device model, app version, country, and the exact screen where the issue happened.
- Screenshots help support reproduce visual issues.
- Do not send payment card details.
- Mention whether the issue is on iOS or Android.